In short. Who runs Frost and how to reach us.
§1 Operator #
| Operator | Frost |
|---|---|
| Website | frostclient.xyz |
| Country | Lithuania, European Union |
| Contact | Support tickets in the Frost Discord server |
§2 Contact #
Open a support ticket in the Frost Discord server for everything: help, privacy requests, refunds and cancellations, copyright notices and other formal notices. Only you and Frost staff can see a ticket, and tickets are kept so there is a record. To withdraw from an undelivered purchase you can also use Withdraw from a purchase.
Security reports: see the Vulnerability Disclosure Policy.
§3 About the product #
Frost is a client-side Fabric mod for Minecraft: Java Edition that automates parts of Hypixel SkyBlock, sold as a license through frostclient.xyz.
Not an official Minecraft product. Not approved by or associated with Mojang or Microsoft. Not affiliated with Hypixel Inc. or Discord Inc. See Third-party platforms and game-account risk.
§4 Consumer disputes #
Contact us first; most problems can be fixed directly. Consumers can also bring a dispute out of court to the State Consumer Rights Protection Authority of Lithuania, Vilniaus g. 25, 01402 Vilnius (vvtat.lrv.lt).